Order Processing, Payment & Shipping
We at Healthy You Naturally want your online shopping experience to be enjoyable, secure and successful. To make that possible, we have established an order processing policy to ensure ordering your products for delivery is easy, fast and trouble-free.
If you have any questions or concerns, contact us from your confirmation email address, call us at (905) 855-3000, or write to us ...
Processing Your Order
Your order is typically processed to shipping in 1 business day.
- For your protection: Our shopping cart uses SSL encryption to protect your personal information. We do not store credit card information on this website.
- Order Processing: Approved credit card orders are processed and prepared for shipping same or next business day.
- Local orders, pickup in person is available at our offices at 1834 Lakeshore Rd. West, Unit 6, Mississauga ON L5J 1J7
- Delivery: Orders are typically delivered to your door in major cities and towns by courier service in about 3-5 business days. By using respected courier services, you are assured of secure, speedy delivery and your order arrives undamaged.
- Website Pricing: All prices on this website are in Canadian dollars. USA orders will automatically be recalculated at the current exchange rate and appear on your statement in US dollars.
- Credit Card Statement: Your statement will reflect a charge from Lifesgoals Inc. which is our corporate business name.
Sorry, we do not deliver to post office box addresses.
The shipping choices for online orders within the United States and Canada are simplified and explained in the table below. We do not ship orders on Saturday, Sunday or public holidays so any order placed on those days will be processed for shipping on the next business day.
Standard Shipping & Handling Fees
If your shipping address differs from your credit card billing address, you can add that information during checkout.
| Location | Shipping Services (Typical) | Fees |
|
Canada Delivery/Courier |
Shipped via Purolator Courier, 3 - 5 business days average anywhere witin Canada, excluding territories. | $9.95 flat rate regardless of order size |
| USA Delivery/Courier |
Shipped via UPS Courier, 3 - 5 business days average anywhere within continental USA. | $9.95 flat rate regardless of order size |
| Postal Delivery | Special order items are noted and will be manually shipped via postal service to/from USA & Canada. Delivery is 6-12 business days, boarder crossing delays can further delay delivery. | $9.95 flat rate regardless of order size |
| Handling | There are no handling fees. | We will do whatever it takes to get your order to you quickly. |
Healthy You Naturally reserves the right to change the shipping method at its own discretion, and expense, and is not responsible for delays caused by weather or other natural disasters. Shipping fees reflect only part of the direct cost for us to ship your order to you.
Special Order Processing
Good to know: 99.999% of products ship from within your country.
For those very few special order items crossing the Canada/USA boarder via mail service, Healthy You Naturally will not be held responsible or liable for any problems that may result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.
Healthy You Naturally will not be held liable for any customs duties or taxes that arise from your local customs office nor responsible for any additional fee the local carrier in your country may charge. Items subject to cross boarder shipping are clearly marked in the Natural Health Shoppe Online.
Fast Delivery is Typical
Please understand that typically, customers enjoy an average 3 day delivery once orders are processed but actual delivery times can vary depending on geographic location, strikes and unexpected weather beyond our reasonable control.
Special order delivery involving the USA/Canada boarder are subject to possible delay beyond our control.
Product Back Order Processing
In rare cases we may experience stock shortages, but in the unlikely event that any items in your order are unavailable for immediate delivery, we will notify you of the situation and ship the remainder of your order immediately, shipping the backorder when it becomes available (at no additional cost).
Backorder Refunds
If we are unable to deliver your backordered item in a reasonable time period, we will refund you the item cost and all related taxes paid. If we are unable to fill your entire order within a reasonable time period, we will issue a 100% refund.
Ordering Methods, Contact & Return Requests
| Online | Click here to visit our Natural Health Shoppe Online... |
| Phone | By calling
1 (905) 855-3000 Monday to Friday 9:30-5 Eastern. |
| Healthy You
Naturally A Div. of LifeGoals Inc. 1834 Lakeshore Road West, Unit 6 Mississauga ON L5J 1J7 CA |
|
| Hours: | Mon 10-5 Tue 10-7 Wed 10-6 Thu 10-7 Fri 10-5 |
Order Payment Options
Orders at our Natural Health Shoppe On-line can be paid by Visa or MasterCard credit cards or your PayPal account if you have one.
Your credit card statements will reflect payment to Lifesgoals Inc. (Healthy You Naturally is a Div. of Lifesgoals Inc.)
Information Security & Privacy Policy
Refer to our Privacy Policy for more information ...
